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Adyen

Adyen

Overview

What is Adyen?

Adyen is a payment gateway software solution offered by Adyen.

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Recent Reviews

Why choose Adyen

9 out of 10
April 10, 2024
We use Adyen for processing payments worldwide on our e-commerce website and in our physical stores, where we use Adyen's POS terminals.
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Payments guru!

9 out of 10
April 04, 2023
Incentivized
<ol><li>Makes it easy to integrate with drop-in components.</li><li>The reporting dashboards provides all the insights you need to review …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • API or SDK (9)
    8.7
    87%
  • Recurring Payment Support (9)
    8.3
    83%
  • Billing and Invoicing Support (9)
    8.2
    82%
  • Fraud Detection (9)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Adyen?

Adyen is a payment gateway software solution offered by Adyen.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.adyen.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…

What is PaySimple?

PaySimple is a payment gateway software solution offered by PaySimple.

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Features

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

8.5
Avg 5.5
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Product Details

What is Adyen?

Adyen provides end-to-end payments, data, and financial management, to enable users to manage fraud at scale. Adyen aims to protect the user's business by detecting and responding to fraud without impacting real transactions. Coupled with its machine learning technology, Adyen ultimately helps to protect businesses from fraud, provide customer-friendly authentication, and increase approval rates.

Use cases:
  • Expand business. Add more payment methods and grow into new markets with local acquiring.
  • Connect online and offline. Create superior customer experiences across many different channels. Lets customers pay wherever and however they prefer.
  • Uncover areas for growth. Offers a deeper understanding of a business's global payment data. Adyen’s data ecosystem reveals opportunities to grow.


Adyen provides businesses around the world with end-to-end payment capabilities, data enhancements, and financial products. Adyen boasts users among companies like Facebook, Uber, H&M, eBay, and Microsoft.

Adyen Video

Every payment is a customer

Adyen Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adyen is a payment gateway software solution offered by Adyen.

kevin., Visa B2B Connect, and Finix are common alternatives for Adyen.

Reviewers rate Payment Form Acceptance highest, with a score of 9.1.

The most common users of Adyen are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(35)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
November 01, 2023

I'm in with Adyen!

Justin Hughes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adyen is a fantastic service. We have NEVER had a service disruption. Just the opposite, Adyen helped us through several incidents where we were being carded or otherwise targeted. Of gateways in the market, Adyen has some of the easiest-to-use interfaces, a fantastic set of fraud management tools, an actual omnichannel presence (with access to high-quality POS devices), and most importantly, a world-class customer success team that is always in our corner. I'd strongly recommend it to anyone looking for an omnichannel gateway or needing a gateway to be integrated into their commerce platform or ERP.
  • Omnichannel Payment Collection
  • Fraud Mitigation
  • Cost Effective
  • Reliable Gateway Services
  • International Payment Collection
  • Customer Service
  • Would like more options for hardened POS terminals
Any user on Netsuite, Salesforce Commerce Cloud, or Magento should be considering Adyen. As well as customers that are considering Stripe, but also want a physical or international presence. Adyen is highly competitive with Braintree and has much better success support. Not suited for customers who already have a payment-integrated platform, like Square or Shopify.
Payment Gateways (6)
86.66666666666666%
8.7
Fraud Detection
90%
9.0
API or SDK
90%
9.0
Recurring Payment Support
70%
7.0
Billing and Invoicing Support
80%
8.0
Global Support
90%
9.0
Payment Form Acceptance
100%
10.0
  • We were able to deploy omnichannel payment collection, thereby unifying customer experiences and increasing our ability to understand and market to customers.
We have NEVER had an availability issue with Adyen.
Without Adyen, we would have never been able to make our Salesforce and Netsuite platforms work in concert.
Of the self-service options like Braintree and Stripe, Adyen provides the widest and most reliable feature footprint. Other providers, like Stripe, may work better for very narrow applications, or like Shopify if you've fully bought into the entirety of that ecosystem.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Adyen as our payment service provider of choice for acquiring transactions and local payment methods in a highly data-driven context. Our use case is recurring top up transactions which users use on their account to then access a variety of payment services in a European context. We utilise Adyen differently in each geography since we operate throughout the EU, offering local payment method where available and beneficial for conversion. Additionally, we also make use of fraud prevention tools offered by Adyen to manage risk.
  • Provide exhaustive data points on an individual transaction basis
  • Offer a holistic payment service solution
  • Offer a high variety and relevant payment methods per geography
  • Their native platform is slow to offer changes
  • They lack data manipulation and visualisation functions natively on Adyen's platform
  • The documentation page is not exhaustive and up-to-date
Wherever a payments solution needs to be offered relatively fast, it's easy to set up and powerful, with strong technical capabilities. It works well both in settings where there isn't a dedicated payments department or team, as it can be customised with relative ease and low technical know-how.
Payment Gateways (6)
95%
9.5
Fraud Detection
70%
7.0
API or SDK
100%
10.0
Recurring Payment Support
100%
10.0
Billing and Invoicing Support
100%
10.0
Global Support
100%
10.0
Payment Form Acceptance
100%
10.0
  • Improved customer satisfaction
  • Improved conversion and authorisation rates
  • Decreased fraud levels
  • Quick localisation to markets
We have not had any serious outages with Adyen, the few which have occurred have been communicated promptly, managed efficiently, and we have been given full explanations of the scope and scale of what occurred.
It has completely changed the paradigm with which we analyse payment transaction data; all data is provided in a similar format through API calls and responses. The granularity of the data provided is unmatched to other solutions we have tried in the past.
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